Downloading Starry Night College
This article contains instructions on how to purchase, download, and register your Starry Night College download. Read on or scroll down to the needed subject.
Purchasing Starry Night College
1. Click here to visit the Starry Night College student download page.
2. Click one of the round buttons to choose whether you want the trial or unlimited version. The trial program is $24.95 and will last for one year. The unlimited program costs $49.95 and will not expire.
3. Enter your four-digit referral code. This code will have been given to you by your instructor and is required for you to get this student edition.
4. Enter your name so that your username for the program can be generated.
5. Click the button that says ADD TO CART. You will then be taken to the shopping cart page. Click the PROCEED TO CHECKOUT button when you are ready to make your purchase.
6. Checkout Method: You will have a choice of whether you want to login as a customer (or register if you don't have an account), or simply make your purchase as a guest.
7. Billing Information: Enter your name, address, and telephone number as they appear on your credit card statement. Please be sure to enter your email address carefully, as the email with your links to download the program will be delivered to that address.
8. Payment Information: At this time only credit cards are accepted. You may use Visa, Mastercard, Discover, or American Express. Enter your credit card number, expiration date, and card verification number. Click CONTINUE when you have completed this step.
9. Order Review: Check to make sure all information is correct, and click PLACE ORDER to make the payment.
How do I receive my purchase?
After your order has been placed, you will receive two emails. One will contain a confirmation of your order, and links to download the software. The other will contain your product registration.
If you completed the order but one or both of these emails are missing, do not go through the purchase process again, as this will cause you to be charged twice. These emails should be delivered within fifteen minutes or more often sooner. Check your email spam folder, as some filters discard order emails. If they're not in the spam folder, contact technical support by following the instructions at this link, or by calling 1 877 644 4875 x229 between 9 am and 5 pm Eastern time.
Once you have the order email, click the link corresponding to your operating system. Windows users will receive an .exe file, while Mac users will receive a .dmg file. After it has been saved to your computer, double-click and follow the installation instructions.
How do I register my software?
When you start the program for the first time, a box will appear with fields for you to enter your username and registration number. Copy and paste them from the email into these fields, to avoid typing errors (such as mistaking a number 1 for a letter l, for example). When you have entered them correctly you will see a green checkmark and you will be able to continue into the program. If you see a red stop sign or are unable to start the program, you have entered either your username or registration number incorrectly. Check to make sure you have copied them accurately. Remember that they are case-sensitive.
Still having problems?
Get in touch with Starry Night technical support by sending an email through our support site or by contacting starrynightedu on Yahoo! IM.
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