Symptoms
When installing Starry Night for Windows, the installation may not complete and Windows may display the following message: "StarryNightCollege6.exe is not a valid Win32 application."
Resolution
In some cases, downloading Starry Night College using a different web browser may resolve this issue. If you do not have another web browser and use Internet Explorer, follow these steps to remove temporary Internet files which may be preventing the Starry Night College installer from downloading properly:
1) Open Internet Explorer.
2) Chose Tools > Delete Browsing History.
3) In the "Temporary Internet Files" section of the resulting window, click Delete files.
4) Click Yes.
5) Click Close.
6) Quit Internet Explorer and open it.
7) Download and install Starry Night College again. The download links for both PC and Mac are provided in your order email.
If the issue persists, check the size of the Starry Night College Installer. For Windows, the size of the StarryNightCollege6.exe should be ~551 MB and for Macintosh it should be ~451 MB in size.